2️⃣ TERMS & CONDITIONS + REFUND & RETURN POLICY

 

Effective Date: [11/02/2026]

Welcome to Rupkotha Gallery. By accessing and using our website, you agree to the following terms:

1. General

  • By placing an order, you confirm that you are at least 18 years old.

  • We reserve the right to update prices and product details at any time without prior notice.

2. Orders

  • Orders are confirmed only after successful payment or order confirmation call.

  • We reserve the right to cancel any order due to stock unavailability or incorrect pricing.

3. Pricing

All prices are listed in BDT and are subject to change without notice.

4. Intellectual Property

All content (images, logo, text, design) on this website belongs to Rupkotha Gallery. Unauthorized use is strictly prohibited.

5. Limitation of Liability

Rupkotha Gallery shall not be liable for indirect or consequential damages arising from the use of our website or products.

Refund & Return Policy

1. Return Eligibility

You may request a return if:

  • The product is damaged

  • Wrong product delivered

  • Product has manufacturing defect

Return request must be made within 3 days of receiving the product.

2. Return Conditions

  • Product must be unused

  • Must be in original packaging

  • Must include invoice

3. Non-Returnable Items

  • Discounted items

  • Customized products

  • Used products

4. Refund Process

  • After inspection, refund will be processed within 7–10 working days

  • Refund will be issued via original payment method

5. Shipping Charges

  • Customer pays return shipping unless product is damaged or incorrect.

6. Contact for Returns

📧 Email: info@rupkothagallery.com
🌐 Website: https://rupkothagallery.com/