Effective Date: [17.08.2025]
Welcome to Rupkotha Gallery. By using our website https://rupkothagallery.com or making a purchase, you agree to the following terms and conditions.
You must be at least 18 years old to place an order.
You agree not to misuse our website for fraudulent or unlawful purposes.
We strive to display product descriptions and images accurately. However, slight variations in color/design may occur.
Placing an order means you agree to provide accurate information.
Orders are subject to availability and confirmation.
Prices are listed in BDT (৳).
We reserve the right to update prices at any time without prior notice.
Payments must be completed through our secure payment options (Cash on Delivery, Mobile Banking, or Card).
Delivery times may vary depending on your location.
We are not responsible for delays caused by courier services or unforeseen circumstances.
At Rupkotha Gallery, customer satisfaction is our priority. If you are not fully satisfied, please review our return/refund policy:
Items must be returned within 7 days of delivery.
Products must be unused, in original packaging, and in resalable condition.
Proof of purchase (invoice/order number) is required.
Customized, perishable, or discounted items are not eligible for return.
Once we receive and inspect your returned item, we will notify you about approval or rejection.
Approved refunds will be processed within 7–10 business days to your original payment method.
If you receive a damaged or defective product, contact us within 48 hours of delivery with photo/video proof.
We will arrange a replacement or exchange at no extra cost.
📩 Email: mdipu1283@gmail.com
🌐 Website: https://rupkothagallery.com
✨ These are ready-to-use professional website policies.